Term and Conditions
As you are entering a Counselling/Coaching course any personal information or issues shared by fellow students in course exercises or demonstrations will be strictly confidential and must be kept in the confines of the course. Although we make every effort to vet for suitable and harmonious candidates we must reserve the right to refuse entry or remove from the course any student whose behaviour, actions or manner we consider detrimental or inappropriate to fellow students/teachers/themselves without explanation or refund at any point.
In order to avoid the high cost and waste of e.g. constantly reprinting brochures we wish to state that it is possible that over time there may be some changes to the courses, venues or other information outlined in our web, autoresponder or other promotional material. It is normally the case that modules take place monthly except in August but on rare occasions depending on when you begin the course it may be possible that two modules come up in the same month or there may be a module free month (if this is to occur you will see any such anomaly many months in advance in your schedule of module dates). This course requires full attendance with a little leeway for genuine disruption but being consistently late for the actual classes could jeopardise completion.
Once you are on the Diploma course and have paid a full fee, deposit or part instalment there will be no refunds if your circumstances do not allow you to complete the course. However you will be offered the opportunity to join the course at a later date (must be within a year).
Furthermore it will always be assumed (unless we have been told otherwise in advance) that you will attend each subsequent module in your given schedule. In order to qualify and accumulate required hours you must normally take at least thirteen of the fourteen modules and these thirteen must include the Counselling Module. If you miss two modules it will be subject to our discretion but sometimes possible to assess and provisionally receive your qualification on the agreement that you complete at least one of the two missing modules within a year. If there is no online replacement missed modules can be taken the next year round at the retake fee which is £25. If you do not wish to wait so long for a missed module to come around again it may sometimes be possible to move to the other group for a missed module and take it earlier but this can be disruptive to our scheduling and postpone new students starting so incurs a transfer fee of £45. Continued progress requires up to date instalment payments and instalments are monthly consecutive (so still due in summer break or if you miss a module and need to postpone) and all outstanding fees must be settled before issue of a qualification.
Towards the end of the course those wishing to practise professionally will take an assessed client session facilitated or listened to via a recording by a Teacher. In theory this is not required if you only wish to attend the course for personal/spiritual development but it is required if you wish to acquire the actual Counselling qualification (which most students do). The Teachers assessing fee is £95 and can therefore only be paid at that time and not in advance. At the end of the course all students who successfully complete the course and assessment receive one main Diploma Certificate at no charge. However replacements for lost / extra certificates for sub qualifications will incur a £7.50 admin fee.
When you start the course and have taken your first module you will be sent your own student portal access link which is mainly designed to allow you access to all your important information in one easy to access place and thereby reduce our admin. However this will also allow you reassurance that you are well protected and have access to your own data in line with our GDPR compliant data policy here. When you have taken your first module and received your portal, you will also easily be able to check course dates, see how many modules you have left, change your contact details, view finances, read experiences of other students (who have volunteered to share their journeys) through the course and access other useful information.